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Hiring is more than a transaction. It’s a decision that shapes careers, cultures, and organisations. But as AI takes on a growing role in talent acquisition, one question stands at the heart of the debate: what must remain human?

This is the focus of The Human Touch – AI and the Future of Talent Acquisition. Informed by conversations with senior leaders from some of the world’s most influential organisations, this report explores:

• The instinctive, deeply human qualities that AI cannot replicate

• How technology is reshaping relationships in executive hiring

• The balance between efficiency and the personal touch

AI is transforming talent acquisition, but great hiring is still driven by intuition, connection, and trust. Understanding where AI belongs—and where human judgment must take precedence—will be critical to the future of leadership recruitment.

We would love to hear your feedback. Please do reach out to Julia at jtaylor@taylorosborne.co.uk.