telecoms, media & technology

    • Account Director, Media

    • Area Controller, France, Industrial Technology

    • Chief Executive UK, Energy & Environmental Technology

    • Competitive Mapping Project, Europe, Middle East, UK, Surveillance Technology

    • Country CFO, US, Technology

    • Customer Services Director, Technology

    • Director of Experience, Telecoms

    • Director of Marketing & Communications, Media

    • European Group Compliance Officer, Telecom

    • Group Chief Information Officer, Media

    • Group Chief Operating Officer, Telecoms

    • Group Treasurer, Technology

    • Head of Consumer and Channels Strategy, UK, Telecoms

    • Head of Multichannel Proposition Development, UK, Telecoms

    • OEM Development Engineer, Taipei. Surveillance Technology

    • PR Account Director, UK, Media

    • Regional Director, EMEA, Netherlands, Belgium, Germany, Technology

    • Sales Account Manager Mexico, UK, China, Technology

    • Senior Vice President, North America, Technology

    • Social Media Account Manager, Media

    • UK Sales Director, Energy & Environmental Technology

 

As demand for technology and connectivity becomes ever stronger, several clients have cited a skill mismatch. It has become challenging to fill open positions that require skills in areas such as data science, digital technologies and advanced analytics. The challenge of the regulatory environment and subsequent risks at global, regional, country and local levels provide further uncertainty for tech companies. For many, resilience and future proofing has moved ahead of profit as a primary objective.

case study: customer services director, technology

Our research-led approach saves our clients time and money. We assist organisations to better understand their marketplace, so they can make informed business and talent strategies. Our services are grounded in comprehensive market analysis, that is then verified with qualitative conversations with people who can provide a picture of the landscape that our clients operate in. We were approached by an agile fast paced growing technology business to appoint a Customer Services Director. This would be a strategic, matrix role where the candidate would need to manage the expectation of the business, client partners and deliver the desire and ambitions of the internal stakeholders and board. Working in close collaboration and in partnership with fully transparent research led search process was important given that this was the first time we were working with this client. With a smooth and successful appointment, we built a great level of trust and were on hand to give advice throughout the process.